Open Enrollment Programs
These programs are open to anyone interested in further exploring certain topics, or developing a particular set of skills. Interested participants are free to choose and enroll into any of the courses we offer. LSB Executive Education offers a wide portfolio of open and customized executive programs delivered in Luxembourg. The classes are designed and taught by our world class faculty and feature intensive use of the case method. LSB Executive Education programs reflect our mission of providing an inspiring and multicultural learning environment for business leaders from companies operating in Luxembourg as well as across Europe and the world.
Upcoming Programs:
Creative Problem-Solving Through Design-Thinking
Faculty: Ivanka Visnjic, ESADE
The corporate world is no longer characterized by stable and predictable problems that lend themselves easily to analysis; managers need a new set of skills to identify interesting problems and solve them in an innovative way. To be competitive and survive we have to become creative more than ever. Learning the way that creative people look at problems and con- straints as opportunities, not as threats is the focus of the design thinking approach. A myriad of companies like P&G, GE, HP and governments such as Finland and Singapore already use this methodology.
Adopting design thinking creates “a workplace where people want to be, one that responds quickly to changing business dy- namics and empowers individual contributors” – Jon Kolko, VP of Design at Blackboard
Past Programs:
M
Managing Key Clients
18-19 March, 2015
OVERVIEW
In 1909, the Italian engineer and economist Vilfredo Pareto made the observation that 20% of the population owned 80% of the wealth. The ‘Pareto effect’, as it is now known, refers more generally to any situation in which the minority represents or drives the majority. In many companies today, the Pareto effect is seen with key accounts— a relatively small number of customers who account for a disproportionate share of profitability. Key account management, however, is commonly not well understood. Often, companies lack a disciplined and systematic approach to key account management. And many companies lack the tools to practise key account management.

Developing and Managing a Social Engagement Strategy
11-12 June, 2015
OVERVIEW
Bob Dylan once sang, “The Times They Are A-Changin’,” and in the world of marketing, truer words have never been spoken. The ubiquity of technology and the advent of the social web have made it theoretically easier to reach target audiences but simultaneously more difficult to ‘break through.’ This shift has challenged conventional approaches to marketing communications and put more emphasis on leveraging social media as a means to engage consumers and propagate communications, ideas, products, and the like. This course takes an in-depth look at the relationship between media and human behavior in order to equip students with the ability to design socially driven marketing initiatives. Students will get hands-on experience creating comprehensive social strategies and marketing campaigns for active brands that aim to catalyze sharing from person to person.

Strategic Marketing and Management in Services Sector
7-8 October, 2015
OVERVIEW
In recent years, most industrialized nations have moved away from traditional economies which rely on land-based activities and manufacturing, to systems which are governed by information, skills, and technologies... that is to say, services. Indeed, services comprise nearly 80% of the gross national product of the United States. 60 cents of every Canadian disposable dollar is spent on services. And more than ¾ of all Britons work in services.
Services, however, are fundamentally different from goods. Indeed, there is a unique set of characteristics which distinguish goods and services. These differences present unique strategic challenges to managers. And these unique strategic challenges require a different set of tools.

Did you know?
The government of Luxembourg subsidizes education and training efforts of professionals in Luxembourg by reimbursing companies for the absence of employees due to training and education.
Each employee has 80 days of leave at his disposal for individual training during his professional career. Find out more...
M
Management
Effective Decision-Making: Strategies and Methods
05-06 March, 2015

Faculty:
Aleksandar Pekec
Fuqua School of Business
Duke University
OVERVIEW
In this short program we will lay out foundations for recognizing a decision situation, understand its essential features, and obtain insights that makes clear what the appropriate action is, and why. Specifically, participants will be actively engaged through interactive examples, exercises and cases, and will gain a workable understanding of standard decision analysis tools, ranging from decision framing and overcoming judgmental biases, to modeling uncertainty and making optimal decisions in complex settings.
Economics for Managers
17 April, 2015

OVERVIEW
The business environment is heavily impacted by macroeconomic phenomena. To be effective and successful, executives need to understand how the economy functions and how different economic events (such as the international financial crisis) and policies affect their areas of operations. The seminar is aimed at providing this understanding to the participants.
Organizing Entrepreneurship
09-10 April, 2015

OVERVIEW
The field of entrepreneurship is not short of myths and is often focused on special attributes of an ideal entrepreneur or on success stories. This workshop offers an alternative, more structural approach, focused on proven methods which can be taught. The workshop provides a set of tools, ranging from effective modes of reasoning to organizational models for devising and governing entrepreneurial projects.
Negotiating for Success: Strategies, Tools and Techniques
19-20 May, 2015

OVERVIEW
In a world of flat, lean organizations and new forms of global partnerships, effective negotiation strategies and skills are essential for individual success. From an organizational perspective, the negotiation process is a key element in value creation. In this workshop, you will actively examine and experience negotiations with external parties and negotiations within organizations. Primary emphasis is on negotiation strategies that enable individuals to create value in a manner that enhances long-term relationships.
Discover the General Management Program (GMP)
Discover our flagship executive education program organized and delivered by the Luxembourg School of Business and the William Davidson Institute at the University of Michigan.
The General Management program is designed for executives, from business unit leaders and mid-managers to CEO's, who are facing new challenges and responsibilities associated with general management. This intense program will provide you with new skills and will teach you to think, act and lead in a different way.
2 days
2 days
2 days
2 days
2 days
Leadership
L
Executive Leadership
25 September, 2015

Faculty:
Francesca Gino
Harvard Business School
OVERVIEW
Company success very often heavily relies on strong, visionary leadership. This puts pressure on top executives to successfully guide their organizations in often very competitive and complex markets.
Through discussion, practical exercices, simulations and case studies covering the problematics of leaderhips, decision-making, influence and strategic deal-making, this workshop is designed to help executives gain new perspective on their existing organizational challenges. The workshop will equip executives with ideas, knowledge and tools to manage their organizations more effectively through strong leadership.
Leading High-Performing Innovative Organizations
23 October, 2015

Faculty:
Sinisa Krajnovic
Vice President and Head of Development Unit Radio, Ericsson
Professor at LSB
OVERVIEW
In today's highly competitive world, innovation and knowledge has become the dominant source of competitive advantage.
Successful organizations are those that are able to continuously change and reinvent itself, consistently create new knowledge, share and transfer it within and across the organization and finally use it to create new products and services. The workshop will cover critical business challenges related to leading high-performing innovative organizations.
F
Finance
Understanding Derivative Securities
09 September, 2015

Faculty:
Jaksa Cvitanic
California Institute of Technology, CALTECH
OVERVIEW
The objective of the course is to provide a systematic framework for understanding the role of financial derivatives, the methods for their valuation, and the use of those in risk management, starting from simple ones like futures and swaps, to more complicated, such as options. We will learn how to measure the risks and rewards associated with them, how they can add value to a firm, but also how they can lead to losses if used without sufficient understanding. We will also learn how to use derivatives to hedge different types of risks, including currency risk, real estate risk and risk of trading in commodities such as oil or gas.

